Brian is good. Dealt with him and his regular assistant and they both were nice. Although, I had sold my house and as part of the conditions of the agreement, I was to pick up my final cheque for the sale at 12PM. I was forced to wait an extra hour despite the agreement, and then was told by an extremely rude, loud mouthed (Receptionist? Assistant?) that I would have to wait. I tried to explain my side of things to Vicki, the woman on the other end, as I am a busy person and had to be somewhere for a scheduled time, which I was unable to make due to the extra hour I was forced to wait. Don't get me wrong, an extra hour wouldn't have been an issue had the person who answered the phone not used a snotty, snarly, growly tone. Vicki was incredibly rude and refused to communicate to my mother in a manner that was courteous and professional. She hung up on my mom numerous times because she was frustrated with the questions, (important questions, might I add) that my mom had about the whole thing. Then, when we went in to pick up the cheque, my mom said rather cheerily, "Hi there!" while the receptionist responded rather sullenly and passive-aggressively "Insert my moms name here". She then proceeded to be extremely unprofessional in regards to handing over the cheque that was owed to my mom.So, the house was sold and the business that took care of it was great. Except the receptionist. The customer service was sub-par, IF that, and that's what I wasn't happy about. I happily gave them $750 and I don't even get a "have a good day" or a "thank you" when I extended the same courtesy as I was leaving?
the best
Handled a real estate closing for me. Friendly and professional from my experience.
Great people and super professional
Forestell Brian is a Canadian Lawyer based in Didsbury, Alberta. Forestell Brian is located at 1701 20 Ave, Didsbury, AB T0M 0W0, Canada.
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